Ewa Jasiewicz and Rafel Sanchis

Unionising the room factory

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Socialist Review spoke to Ewa Jasiewicz and Rafel Sanchis of the Unite Hotel Workers Branch about organising in the hospitality industry

What are the key issues that hotel workers face in London today?

Ewa: There are many different departments that make up the hotel team — or what I call the factory. We have this idea of hotels as luxurious and elegant places where people have a good time, and on the face of it this is true.

But behind the scenes is this very strict, micro-managed, pressurised environment, where agency work, casualisation, zero hour contracts, understaffing and poverty pay are the dominant conditions of employment.

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